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Questions about case fit, your order or a return? We reply quickly and to the point.
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Tell us how we can help. If your question is about an order, include the order number so we can reply faster.
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Questions and answers
Got questions?
Answers to the questions customers ask most often: shipping, returns, MagSafe and choosing the right case.
Did not find an answer?
Write to us and we will help you choose a case or band for your device. We usually reply on the same business day.
- Free shipping
- 14-day returns
- 2-year warranty
How much does shipping cost?
Shipping is free to all European countries and the United States. Every order ships by courier with a tracking number, with no minimum order value.
How fast will I get my order?
We usually dispatch orders within 1 to 5 business days. You will receive the tracking number by email as soon as your parcel ships.
Are the cases MagSafe compatible?
Models marked as MagSafe have a built-in magnetic ring and work with MagSafe chargers, wallets and mounts. You will find this information in the product name and description.
How do I choose the right case for my iPhone?
Pick your exact model from the "Choose your model" list or the model switcher on the product page. A case for iPhone 16 Pro does not fit iPhone 16 Pro Max - sizes and cameras differ between versions.
Can I return a product?
Yes. You have 14 days to withdraw from your purchase without giving a reason. See our Returns page for details.
How does the 2-item discount work?
When you have at least 2 items in your cart, the discount is applied automatically to your whole order. No code needed.